As Above - I am sure the Stateside customer service will be the same.
Bought a Pro Charge Ultra back in May last year as part of converting FP2 over to 240 volts from 110. Everything was working fine until it stopped about a week ago.
Sent the unit off to Sterling Power for repair as they have a 2 year warranty (5 Years US) and without any hesitation they have sent me a brand new unit.
Excellent Customer service in my opinion.
Sterling Power
Moderator: jcollins
- Tree
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Fisher Price 2
Hull Number AUL28489L900
Yanmar 6LP-STE
Built in Portsmouth RI, USA - Berthed in Portsmouth Hampshire, United Kingdom.
Hull Number AUL28489L900
Yanmar 6LP-STE
Built in Portsmouth RI, USA - Berthed in Portsmouth Hampshire, United Kingdom.
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- Gold Member
- Posts: 485
- Joined: Sat Sep 06, 2014 1:11 pm
- Home Port: Port of Call Yatch Club
- Location: Astor FL on St John River
Thanks Tree, when I shop for parts or services one of the first things I look to are reviews and and how a company treats their customers after the sale. It's had to verify product claims, but if enough of us offer feedback we will get a better picture.